Shipping and deliveries

All products purchased on the site they are sent directly from Pharmacy Cima Marco - VAT: IT03357780547 - Via dei Laghi - Località Bivio Lugnano - 06012 Città di Castello (PG).

Shipments are carried out by Monday to the Friday by express courier GLS or DHL. The Saturday, the Sunday and the national holidays The couriers do not withdraw and therefore do not deliver the orders received over 2pm on Friday will be tried on the following Monday.

After receiving the order, 24/48 hours are needed for its setting up and subsequent delivery to the courier.

ThereCima Pharmacy He undertakes to promptly communicate to the buyer any errors of stock or difficulty in finding products no longer on the market or on stock exhaustion; In this case, it is committed to returning the entire sum received ..


In Italy the expedition to Italy isFree for orders of amounts of € 69,00. For lower amounts, the cost of shipping is € 5,50.

However, exceptions such as:

  • Overweight: orders exceeding 5 kg of weight/volume ratio, therefore heavy packages or voluminous packages or a combination of these two conditions, trigger overweight. Overweight shipping provides additional costs.
  • Disadvantaged areas: for special and/or disadvantaged areas such as Venice and Laguna, Livigno, Italian champion and all the minor islands (Egadi, Aeolias, Tuscan Archipelago, etc.) the Corriere applies an extraordance equal to € 15. Therefore if your order is greater than € 69 You will pay only the € 15 of the surcharge of the shipment, if instead your order is less than € 69 you will pay the standard shipment of € 5,50 + € 15,00 of surcharge.
  • Mark: cash on delivery (i.e. payment to the courier at the time of delivery of the package) has a supplement of 4,90.

In case of payment with Bank transfer The package will be developed by our warehouse and delivered to the courier only after viewing the accreditation. Therefore delivery times may undergo variations.

Shipping costs, as well as any surcharges, are calculated directly by the system during check-out.

Shipping monitoring:

Once your package is delivered to the courier, you will receive an email, to your registration address, where you will be communicated the departure of your package and the relative tracking number of your shipment. With the tracking number you can monitor at any time where your shipment is located, going directly to the courier website indicated and entering the shipment number.

The courier will also send you some emails to warn you that they are delivered, if you do not have to be at home, you can agree on delivery through the courier website by accessing directly from the email they sent you.

The courier normally makes two delivery attempts. If no one finds anyone in both cases your package will go into stock at the Corriere headquarters and it will be to your care to withdraw it or agree on a subsequent return after paying the speakers of return.

When the package is delivered to you, always check that it is intact in all its parts and if it should have some defects or give you ask the courier to affix the wording of "Goods control reserve" upon delivery.

There Cima Pharmacy gives its customers to collect their package directly at our officewithout feeshipping.