Terms and conditions
Conditions of sale
These General Conditions of Sale have as its object the purchase of the products on the Site www.farmaciacima.com appearing to:
Pharmacy Cima Marco
Via dei Laghi snc - Località Bivio Lugnano - 06012 Città di Castello (PG)
VAT: 03357780547
C.F.: CMIMRC72D25C745F
REA: PG-283456E
Tel/fax: +39 0758540615
E-mail: pharmacimacima@alice.it
These vanred conditions can be modified or updated at any time by Pharmacy Cima and the buyer undertakes to view before effecting an order. The reference legislation for distance contracts is present in section II of DLGS n. 206 of 6 September 2005. The contract will end through access by the user/buyer to the site www.farmaciacima.com.
Here, following the specified there, it will formulate the proposal to purchase the products. The contract is concluded at the time of the acceptance of the order by Pharmacy Cima and the buyer will be communicated via email the acceptance of the same. By means of the order, the user implicitly declare that he has read all the Prsenti indications during the purchase procedure and to fully accept the general conditions contained in this information. In the event of non -accessing the order, Cima Pharmacy undertakes to communicate it timely to the buyer. The time formulated the online purchase proposal, the user must print, save electronic copy or keep the following general conditions of sale as a previce from theDLGS n. 206 of 6 September 2005. It is denied any right of the buyer to compensation for damages or to compensation and any contractual or non -contractual liability is excluded, for any direct or indirect damages to people and/or things due to the failure to accept or tax evasion, of the 'order. All communications for Cima Pharmacy must be made exclusively for specific physical address in this information or by means of e -mail.
1. sales prices and purchasing methods.
The purchase proposals on the site www.farmaciacima.com They must be carried out exclusively by an adult user and in possession of a tax code. The prices of the products indicated within the site www.farmaciacima.com, which constitute the public for offer pursuant to art.1336 of the Italian Civil Code, are included in VAT and all other taxes. The images of the products on the site are purely indicative. If specific indications are missing in the order notes, the failure to comply with the purchase cannot be complained. , telephone or e -mail.
2. Method of payment:
The buyer can pay the products ordered through the following payment methods indicated online upon purchase.
a) Paypal
If PayPal is chosen as a payment method, the transaction will take place on the server owned by Paypal and can be aimed at the customer through charge on his PayPal account or through transaction carried out by credit card, filling in the fields of the appropriate form present in the screen payment. Eventual disguises related to verifying the aforementioned transaction, no will be attributable to Pharmacy Cima, which makes itself available to provide the necessary assistance to resolve the inconvenience.
b) Satispay
c) Amazon Pay
d) Bank transfer to the Cima Pharmacy.
Payment takes place through a bank transfer for which the IBAN coordinates of Pharmacy Cima are provided by email to the customer once you choose this payment method. Copy of the transaction receipt is requested as evidence of the same and to shorten the shipping times as much as possible.
e) cash on delivery to the cash courier, with an investigation of € 4.90.
3. Product availability.
If an order should contain a product in higher number of quantity available in stock in stock, the Cima Pharmacy guarantees the evasion of the order in the quantities indicated by the buyer in the shortest possible time. If it is not possible to find the amount of missing product, Cima Pharmacy, after due communication to the buyer and its express consensus, it undertakes to replace the missing product with a similar one for composition and desired effect. In the event that the buyer does not accept the replacement and a time to carry out the longer order, (not higher in any case at 30 days as required by art, 54 ofLegislative Decree no. 206 of 6 September 2005) Cima Pharmacy will however send the ordered goods, provided that the value of the order is the same or greater than € 69.00. If the buyer does not provide his consent to wait for the time necessary to delivery (beyond the 30 days provided for by art.54 ofLegislative Decree no. 206 of 6 September 2005) And the residual value of the efforted Nonn order should be the same or greater than € 69.00, the contract will be considered terminated and Cima Pharmacy will proceed to cancel the order immediately.
4. Methods and delivery costs
Pharmacy Cima will make the buyers delivered to the products ordered through express couriers. Shipments are carried out from Monday to Friday (on Saturdays, Sundays and holidays are excluded). The delivery of the products takes place within 24/48 working hours, carrying out Glio Rini by 11:00; except for the islands and minor islands, where delivery times are stretched. The time of notification of payment, the Sarnno products are ready to be sent. The pharmacy undertakes to promptly communicate to the buyer any errors of stock or difficulty in finding products no more on the market; In this case, it undertakes to remain the entire sum received including shipping costs. At the time of shipment, the buyer will be forwarded a email containing the shipping tracking, to monitor the goods purchased until the arrival at his home. Upon delivery, the buyer is required to check that the packaging is in good condition; Otherwise it is authorized to accept it with reserve right. It will also be able to photograph it, thus attesting to the real condition of the packaging at the time of delivery. Succesively they will be required to inform the Cima Pharmacy through telephone number +39 0758540615 or by email to the address pharmacimacima@alice.it which will be in the shortest possible time to solve the problem.
There are no constraints of figure in order to take advantage of the Cima Pharmacy Service, but the following conditions of sale are intended valid: shipping costs for Italy for orders lower than € 69.00 amounted to € 5.50 ( Minori, the Venetian lagoon, Livigno and Italian champion). For orders for which the "cash on delivery" payment method has been selected, a supplement of € 4.90 is required.
Summing up:
Shipping expenses for Italy:
- free for orders equal to or greater than € 69.00
- € 5.50 for orders below € 69.00
- € 22.00 for orders from Venice, minor islands
- € 37.00 for orders from Livigno and Italian champion.
In the event of payment in the CPntrasegno there is a supplement of € 4.90.
As regards shipments abroad, the expenses vary according to the country of destination and will be automatically calculated in the check-out phase. For those countries where customs duties are expected, the expenses are borne by the buyer.
5 - ACCUTANT OBLIGATIONS
It is forbidden for the buyer to indicate false and/or imagination data in the purchase procedure; Data and email data must be strictly real and not belonging to third people or to fantasy people. Pharmacy Cima reserves the possibility of legally pursuing any violation in this sense and every abuse, in the interest and for the protection of all consumers. errors concerning the data provided by the buyer, being the latter responsible for the correct insertion of the same within the site. interpretation and violation of this contract.
6 data collection
By filling in the personal data sheet in the registration procedure, necessary to activate the process of carrying out this contract and the relative further communications, the buyer authorizes Pharmacy to communicate his non -sensitive personal data (residence, telephone number and email) to the couriers of trust you make use of for the delivered products purchased. in order to allow the delivery of the order. These data are processed electronically in compliance with current laws and may only be exhibited at the request of the judicial authority or other authorities authorized to this end by law.
Personal data will be compiled to subjects delegated to the performance of all the activities necessary for the execution of this contract and will be disseminated exclusively for this purpose. The processing of personal data takes place, also through electronic means, in compliance with the methods established by art.11 of Legislative Decree 30 June 2003 n.196 to guarantee the consumer and, in general, to protect his rights, Fundamental freedoms and dignity, with particular reference to confidentiality and personal identity. The data processing will be carried out for the period of time necessary for the fulfillment of this contract.
Personal data will not be communicated to third parties. The user may request the cancellation of their own personal data, Three the sending of communication by PEC or postal shipment to the Cima Pharmacy Shipment. Owner and responsible for the collection and processing of personal data is:
Pharmacy Cima Marco
Via dei Laghi snc - Località Bivio Lugnano - 06012 Città di Castello (PG)
VAT: 03357780547
C.F.: CMIMRC72D25C745F
REA: PG-283456E
Tel/fax: +39 0758540615
E-mail: pharmacimacima@alice.it
7- Guarantees and methods of assistance
The warranty clauses on this page replace the other guarantee or condition, outside those provided for by law. All products marketed by Cima Pharmacy are covered by the manufacturer's conventional Garnzia and by the 24 -month warranty for the defects of conformity, pursuant to Legislative Decree n.24/02. To take advantage of the guarantee, the buyer must keep the invoice or transport document received. The manufacturer's guarantee is provided according to the methods in the documentation inserted within the product packaging, the subject of the guarantee or assistance request.
The 24 -month guarantee pursuant to Legislative Decree no. 24/02 is applied by the product that present a defect of conformity, provided that the product itself is used correctly and in compliance with its intended use and the provisions of the attached technical documentation. In the event of defect of conformity, Pharmacy Cima provides, without expenses for the consumer/buyer to the replacement of the product.
If for any reason, it is not possible to replace the product under warranty, Pharmacy Cima may proceed, at its discretion and upon communication to the buyer, to send to the latter a product of equal characteristics and value, or to the release of a discount voucher equal amount that can be spent within 6 months on another item for sale on the Ecommerce website. This guarantee is transferable only if the current owner provides the original purchase test issued by Cima Pharmacy. In countries where the limitation of responsibility is precluded, the maximum liability of Pharmacy Cima cannot however exceed the price paid by the buyer for the purchase of the product, except in cases of willful misconduct or gross negligence. Pharmacy Cima declines all responsibility for accidental, special, indirect or consequent damage, except in cases of willful misconduct or gross negligence. The denunciation of the manufacturing defect must be made two months from the discovery of the same, under penalty of forfeiture (art.1519-sexies c.c.). The buyer will have to effectively complain following the procedure in point n.10.
8 - Right of withdrawal
Information relating to the exercise of the right of withdrawal instructions on the withdrawal pursuant to art.49, paragraph 4, of Legislative Decree 206/2005.
The buyer has the right to withdraw from the contract, without indicating the reasons, within 14 days. The withdrawal period expires after 14 days from the day the customer acquired the physical possession of the property. To exercise the right of withdrawal, the buyer is required to inform the Cima Pharmacy of his decision to withdraw from the contract, through an explicit administration sent by post, fax or e -mail). Our contact details are:
Pharmacy Cima Marco
Via dei Laghi snc - Località Bivio Lugnano - 06012 Città di Castello (PG)
VAT: 03357780547
C.F.: CMIMRC72D25C745F
REA: PG-283456E
Tel/fax: +39 0758540615
E-mail: pharmacimacima@alice.it
To respect the withdrawal deadline, it is sufficient that the buyer send communication relating to the exercise of the right of recession of the deadline of the withdrawal period.
If the buyer withdraws in this contract, all the payments he made in our favor will be reimbursed, not including the delivery costs. Reimbursements will be made the same means of payment used for the initial transaction. The buyer is asked to send the assets or to deliver them to the pharmacy without undue delays and in any case within 14 days from the day on which the withdrawal of this contract has communicated to us.
The deadline is respected if the buyer sends the assets before the 14 -day expiry period. The direct costs of the return of the goods will be borne by the buyer. Li Acquirente is responsible for the decrease in the value of the goods resulting from a manipulation of the good different from that necessary to establish the nature, characteristics and functioning of the goods.
9 - complaints
Any complaint must be forwarded through the form contained in the "contacts" section that must be completed in all its spaces. In the same email all instructions for the definition of the procedure will be provided and any requests for clarifications or documentation to support the complaint is specified. As from current legislation, the buyer, if passed over six months from the delivery of the product, must provide suitable documentation that certifies and provides that the defect of conformity was existing at the time of delivery. For complaints forwarded over six months from delivery, Pharmacy Cima reserves the right to verify the actual presence of the defect complained, before granting with the buyer the solution requested by the same or the alternative solution required by law.
10 - contractual resolution and express resolutive clause
Has the right to terminate the contract stipulated by communicating to the buyer and adequately specifying the reasons; In this case, the buyer will only have the right to return the sum if already paid. The fact that the payment goes to a successful fine, made by the Customer through one of the methods explicit to point n.3 of this information and the obligations assumed by the Customer, are essential, so that the non -fulfillment by the buyer, of only one of the Once obligations, the right termination of the contract ex art.1456 of the Italian Civil Code, without the need for a judicial ruling, without prejudice to the right for pharmacy to act in court for compensation for any damages, will be afraid.
11 - Jurisdiction and competent Forum
Any dispute relating to the application, execution, interpretation, and violation of the purchase contracts entered into online through the website, is subjected to Italian jurisdiction. With the exception of the cases provided for by art. 63 of Legislative Decree no. 206/2005, any controversy between the parties regarding the application, execution, interpretation and violation of this contract, will be the exclusive competence of the Forum of Perugia.